Managed Services

Outsourced managed services can help your business reduce operational costs, enhance reliability and centralise control of your critical systems. As technology evolves, finding the right skills can be problematic for businesses, Protos Networks can remove this burden and act as your off-site network or security team.

Our team of engineers and support staff bring years of experience in enterprise environments to our customers, and keep a close watch on your network and security systems to quickly identify – and rectify – any problems which may arise.

By integrating cloud-managed hardware and applications, Protos Networks gain unparalleled visibility into what is happening within your network. We can quickly and easily spot network issues, bandwidth hogs and security incidents, and get to work on rectifying these issues before you’re even aware of them.

We understand that many businesses rely heavily on their IT infrastructure, and that any downtime or disruption to your systems can have a severe impact. Protos Networks can put into place service level agreements to ensure we get you get you working again quickly and efficiently.

Need to contact us? No problem!

Whether it be a critical incident, change request or a general enquiry, our multi-platform service desk is there for you whenever you need it.

All our engineers are industry-certified across a range of platforms and technologies meaning we can build and support the perfect solution for you. In the unlikely event of a problem, our gurus are there to help whenever you need them.

Your dedicated network team

Network specialists don’t come cheap, and fine-tuning networks to support business-critical applications and systems takes skill and expertise. By outsourcing your network management to Protos Networks’ team of experts, you can call-upon years of engineering experience without employing expensive network engineers.

Our managed network services can be tailored to meet the needs of your business and minimise downtime or disruption. Choose from business hours or 24/7 support, various service level agreements and a range of technology to suit your operations.

You’re in safe hands with us!

Cyber security is now more important than ever, however for many businesses it can be a daunting and bewildering subject. Protos Networks aim to take the worry off your mind and simplify your journey to becoming cyber secure.

Our managed cyber security services combine industry-leading technical controls alongside assurance, assessment and accreditation services to ensure you are putting the correct organisational controls in place to secure your systems.

No system is ever 100% safe from attack, however we believe that the vast majority of threats can be mitigated with controls built around good technology, a culture of awareness and common sense. This ethos is at the centre of our cyber security services.

We have developed a number of packages specifically designed to simplify cyber security for SMEs:

Protect

We will deploy a Cisco Meraki MX edge-security appliance at your network edge. This Unified Threat Management (UTM) device offers a range of industry-leading security features such as Next-Generation Firewall services, Sourcefire Snort intrusion prevention/detection, Cisco Advanced Malware Protection (AMP), Threat Grid sandboxing, VPN services and content filtering.

Extend

As well as the edge-security appliance, we will also provision Cisco Umbrella for your organisation. Cisco Umbrella is the industry’s first Secure Internet Gateway (SIG) which extends your security far beyond the firewall. Cisco Umbrella acts as the first line of defence for your systems, pre-emptively blocking known malware and phishing domains, botnets and ransomware call-back domains.

Complete

Our ‘Extend’ package plus Sophos Endpoint Advanced security software on your client devices and servers. This cloud-managed solution allows us to keep a watch on your endpoints, offering a host of Next-Generation features such as advanced malware protection and web, application, device and data control.

Our cloud-based technical controls are monitoring your systems and scanning files 24/7 – reporting any potential issues to us. From our centralised security dashboard, we can see any threats to your network based on their signatures, where they originated and who/what they were targeting. This intelligence helps us identify vulnerabilities and any actions we may need to take to secure your systems.

Cisco security technologies form the basis of our cyber security protection packages. As such, all of our customers benefit from the intelligence provided by Cisco Talos – the industry’s leading threat intelligence organisation, and Cisco Umbrella (formerly OpenDNS) – the world’s first Secure Internet Gateway.

Between them, Cisco Talos and Umbrella handle billions of internet requests, and analyse hundreds of thousands of malicious software samples daily. By using big-data and machine learning, malicious domains and files can be identified and blocked in real-time and knowledge of them shared globally in seconds.

By harnessing the power of the cloud and defence in numbers, we are able to offer our customers industry-leading threat intelligence to secure their networks.

Our services go far beyond just protecting your systems. We also want to ensure that your technical and organisation controls actually work!

We work with all our customers to cement a culture of cyber awareness in the psyche of their businesses. Our consultants can ensure you are adhering to industry-best practices and can assess you against standards such as Cyber Essentials or IASME Governance. As well as this, we can also carry out regular vulnerability assessments of your systems, test or train your staff, help you create security policies and risk assessments and assist in compliance for legislation such as the forthcoming General Data Protection Regulation (GDPR).